Shipping & Delivery
Global Shipping
We offer Free Shipping worldwide on all products!
Delivery Time
Orders are shipped out directly from any of our numerous domestic and foreign warehouses, and they will use every means possible to get your order to you as quickly as possible.
The orders are shipped from local and international warehouses that will use every means possible to get your order delivered in time. However orders are processed in 1-3 Business days( up to 6 Business Days Peak times). The Shipment of the product can takes an average of 3-7 Business Days.
Please note that the counting start from the shipping day. Please be aware that some items may take longer if the product is outsourced from abroad because the local warehouse does not have it in stock. Because of the COVID situation and shipping delays, it may take up to 4-6 weeks.
Depending on where you live or when you made the purchase, the delivery time will vary. Orders placed on Friday, for instance, might not be shipped until Monday.
Also in the busiest time of the year like chrismas, black firday.. depending on the product the shipping may take few days to several weeks.
Note: Please be aware that these are only estimates.
Please be careful to enter your information accurately during checkout!
Why are my items shipped in various packages and times?
Based on the stock availability in the werehouses, items orders may be shipped from different locations. Which result a separat delivery of packages in different times.
Will I have to pay any taxes and customs?
When the order reaches its destination, additional costs—such as import taxes, duties, and related customs fees—may be incurred.The prices of our products that are displayed on the website do not include taxes.Please contact the local customs office for information on any additional fees.The local customs office at the destination will determine any applicable taxes or fees.
You will be responsible for paying these costs because we do not cover them.The majority of the time, there are no customs or tax fees, with a few exceptions.
For more Informations please read our Refund Policy, FAQ or contact us at Support@emeßapetsupplier.com